Privacy Policy

Privacy Policy

At OTT Player, we take your privacy very seriously. This policy describes how we collect, use, and protect your personal information.

Last updated: March 2026

Information We Collect

  • Account data: name, email address, and encrypted password upon registration.
  • Device MAC addresses: required to link your Smart TVs and devices to the service.
  • Playlists: the URLs and M3U/M3U8 files you upload to play your IP-TV content.
  • Usage data: basic information about how you interact with the service (usage frequency, active devices, playback errors) to improve the experience.

How We Use Your Information

  • Provide, maintain, and improve the OTT Player service.
  • Link your playlists to your registered devices.
  • Send important notifications about your account or changes to the service.
  • Diagnose technical issues and improve player stability.
  • Generate anonymous usage statistics to optimize performance.

Storage and Security

  • Your data is stored on secure servers with encryption in transit (TLS) and at rest.
  • Passwords are stored using cryptographic hashing; never in plain text.
  • We implement industry-standard security measures to protect your information.
  • Data access is restricted to authorized personnel necessary to operate the service.

Cookies

  • We use essential cookies to keep your session active and remember your preferences.
  • We do not use third-party tracking cookies or advertising cookies.
  • You can configure your browser to reject cookies, although this may affect the functionality of the service.

Sharing with Third Parties

  • We do not sell, rent, or share your personal information with third parties for commercial purposes.
  • We may share information if required by law or to protect our legal rights.
  • In the event of a merger or acquisition, your data may be transferred to the new owner under the same privacy conditions.

User Rights

  • Access: you may request a copy of all personal data we hold about you.
  • Rectification: you may update or correct your personal information at any time from your account.
  • Deletion: you may request the complete deletion of your account and all associated data.
  • To exercise these rights, contact us via the email address listed below.

Changes to This Policy

  • We reserve the right to update this privacy policy at any time.
  • Any significant changes will be communicated via email or through a notice within the service.
  • Continued use of the service after changes constitutes your acceptance of the updated policy.

Contact

  • If you have questions or concerns about this privacy policy, you can reach us at:
  • Email: support@ottplayer.es
  • We will respond to your request within a maximum of 30 business days.